Customers are not always right ; change attitude ; improve service.

Extra! Extra!" Customers are NOT always right. near customers are overbearing, shapeless and insulting. Often these are the same customers who complain the loudest about poor service. It's a mystery to them wherefore so many salespeople are artless overbearing and insulting.

They bring bad service upon themselves by provoking service employee into giving decomposed service. Can they be blamed for it? After all, recorders and salespeople are human beings and they react in a normal, human way to being cry outed at, threatened and accused of ignorance and misconduct.

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